The New South Wales Government’s announcement that they will ban fees for paper energy bills, while providing some respite to consumers in that state, demonstrates the Turnbull Government’s failure to respond to the growing practice.
Australian consumers are sick and tired of paying extra just to receive a bill in the post, which they used to receive for free.
National action from the Turnbull Federal Government is needed to fix this. The Minister could have taken a solution to the meeting of Consumer Affairs ministers last month, but he squibbed it, instead he fobbed it off by telling the meeting that he would ask Treasury to look into it.
When Labor raised this issue in a private member’s motion earlier this year, he fobbed the parliament off with the same line – that he had asked Treasury to look into it.
So far, nothing has happened.
At this time of crisis in the National Energy Market, if the NSW Premier really wants to help consumers, she needs to talk to her Federal colleagues about taking real action to end this rort – for all bills, not just energy bills.
In response to pressure in the state parliament from NSW Labor, the NSW Government recently announced that they will ban energy retailers from charging consumers a fee for receiving their bill by post, as part of a larger reform package.
WEDNESDAY, 13 SEPTEMBER 2017