Labor has acted with urgency to successfully pass a motion in both houses of the Federal Parliament drawing attention to the growing practice of utilities, banks and telcos charging pensioners for the dubious privilege of continuing to receive their bills in the mail.
Labor’s swift and decisive action on this issue is a big step toward making a real difference in the lives of people who simply cannot afford to pay extra to receive bills they should be receiving for free.
After being debated in the House of Representatives on 29 May the motion has today passed the Senate.
Labor has clearly called for the Government to bring forward legislation that will give consumers the right to receive communications from companies by post for no extra fee as a matter of urgency.
The burden of these fees weighs most heavily on those on the wrong side of the digital divide – pensioners, low income families who cannot afford computers, and people in the bush with poor access to internet connectivity.
The average fee charged by companies to send documents by post is about $2.50 and in some cases we are aware it is as high as $6.75.
The cost of sending such a document to a consumer (including printing, stuffing and postage) is between $0.94 and $1.11.
Tim Hammond’s speech to the House of Representatives is available here: https://www.timhammondmp.com/consumer-affairs-and-resources/2017/5/29/speech-private-members-motion-charging-fees-for-paper-bills-house-of-representatives
WEDNESDAY, 14 JUNE 2017